Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to example@domain.com.
Pre Sale Questions
Q1: What types of products does Dermazen Pharma offer?
Dermazen Pharma provides a complete range of dermatologically-tested products in three categories – Skin Care, Hair Care, and Health Care – designed to promote overall wellness from the outside in.
Q2: Are Dermazen products safe for daily use?
Yes, all our formulations are developed by dermatology experts and are safe for regular use unless specified otherwise. Always follow the usage instructions on the label.
Q3: Can I use Dermazen skin care products if I have sensitive skin?
Absolutely. We offer a dedicated sensitive-skin range that is free from harsh chemicals, parabens, and artificial fragrances. A patch test is recommended before full use.
Q4: Are your hair care products suitable for all hair types?
Yes, our hair care products are formulated to suit various hair types including dry, oily, frizzy, and chemically-treated hair. You can explore product-specific recommendations for best results.
Q5: Do your health care products include supplements or oral medications?
Yes, our health care line includes nutritional supplements, wellness capsules, and immunity boosters – all developed in compliance with medical safety standards.
Q6: Are Dermazen products free from harmful chemicals?
Yes, we are committed to clean beauty and health. Our products are free from parabens, sulfates, phthalates, and are cruelty-free.
Q7: Can I consult a dermatologist before choosing products?
Yes, we offer expert consultations with certified dermatologists to help you choose the right products based on your skin, hair, or health concerns.
Q8: Where can I buy Dermazen products?
Our products are available exclusively on our official website and select online marketplaces. Always ensure you're purchasing from verified sellers to avoid counterfeit products.
Q9: How soon can I expect visible results?
While results vary by individual, most users notice visible improvements in 2–4 weeks with consistent use of our products as per recommended routines.
Q10: What is your return and refund policy?
We offer easy returns on damaged or incorrect products within 7 days of delivery. Please visit our "Returns & Refunds" section for full details or contact our support team.
